Customer Experience
Hello there,
Please answer these three questions. you can make up a story and show if the Personalization email gone good, or bad!
I have attached the class slides, you can get the info from there. Plesae do not use refrences
Personalization gone good, or bad!: In one page or less, share an example of a time you saw an ad or got a marketing message from a company that was either spot-on in terms of personalization or very, very wrong. Tell me:
What channel(s) this happened in << it could be email
What data you think they used to target you (e.g., sales data, usage data, LTV data, demographic data, socioeconomic data)
Tell me how you would have handled this if you were the marketer
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